Review [Score: 8/10]

SmartWritingService Overview 2023: Is it a Legit Place to Find Writers?

SmartWritingService Highlights

I can’t remember the last time I reviewed a website due to students’ requests. It seems SmartWritingService is attracting more attention recently. In this industry, such trends often point to a scandal or increased customer traffic. Whatever the reason, I took the challenge on and created this unbiased review of the company and its services. I explored independent sites such as TrustPilot, Sitejabber, YouTube, and Reddit to get direct and unadulterated feedback from its past customers.   

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smart writing service

I firmly believe that a balanced smart writing service review must investigate the company’s claims and compare them to customers’ feedback to determine if they’re true to their word. As such, I started off by reviewing the company’s offerings, then placed two orders to test their quality, and later concluded by exploring online testimonials.

I’ve used the structure below to present my review. I hope this makes it easier for you to follow and understand. I’ve based the scores on my personal experience with the company, its rating on official review sites, and customers’ online sentiments.   

First Impression 

SmartWritingService has one of the best web designs you’ll ever see. Apart from its simplicity, the choice of colors on its front page is mesmerizing. A soft touch of blue in its various shades. It’s also organized with only critical information displayed. My first impression of the website and its design was nothing short of marvelous. And with only four pages, it’s nothing short of a minimalist approach that exploits the convenience of interface usage. Most importantly, its compatible with mobile devices such as smartphones, iPads, and tablets, displaying every content as it should be.   

Service Review 

SmartWritingService is one of the most robust companies you’ll find out there. They don’t just claim to provide all types of writing services, they do it. The company assists students struggling with their class assignments, homework, research papers, and dissertations, among other works. It also helps businesses with formal writings, including proposals, manuals, instructions sheets, public notices, etc. Furthermore, it works with marketers to create SEO optimized contents.    

How Does this Service Work

The service provides a positive and enjoyable experience to customers. Even people who aren’t tech savvy can order a paper in minutes. Their simple interface makes the ordering process easy to follow, especially on smart devices. Some reviews about smart writing service also assert its visual appeal, making customers want to stay longer on the company’s web pages.

Types of Services




Essay writing

SmartWritingService provides professional assistance in crafting high-quality essays on various topics. Their work extends to all types of essays, including descriptive, expository, argumentative, and persuasive essays among others.


Research paper writing

The company can write all your research papers, which involves conducting extensive research, analyzing data, formulating a thesis statement, organizing information, crafting a coherent argument, and presenting findings in a well-structured and academically rigorous manner.  



Thesis writing

Writing a thesis or dissertation is one of the most demanding tasks a student can embark on. The company offers help with such projects, ensuring that your final document is original, well-structured, meets all scholarly demands, demonstrating proficiency in the subject and critical thinking skills.


Proofreading and editing

This service is available to students with drafts that need reinforcements and perfecting. It also comes handy to integrational ESL students who’re still struggling to master English. The company’s experts help them to correct their papers' grammatical, structural, stylistic, and factual mistakes.  



This service targets businesses and SEO experts. It entails crafting persuasive and compelling written content used for engaging and influencing the target audience online, ultimately driving them to buy or subscribe to products and services.

Resume and cover letter writing

This is one of the most sought-after services by final year students and graduates. Jobseekers can get help with their CVs, cover letters, or personal statements. The company can draft a compelling and concise document for you, displaying your skills, qualifications, and experiences.  

Business and technical writing

Are you a businessperson or a decisionmaker in an SME? The company can fulfill all your formal writing needs, e.g., proposals, end-user instructions, manuals, feasibility studies, etc. They can customize the documents to suit your audience, while maintaining a professional and persuasive tone.

Paper Quality

Having accessed two samples from the company’s past clients, I can say that their writers provide solid materials. The two papers I ordered from them were quite solid as well. They were well-written and formatted. I was especially impressed by the research put into my English literature paper. I only required two references, but the writer provided five high quality and relevant journals. She knew what she was doing and was more than competent. Both papers were free of grammatical mistakes and structural issues. writing

Meet the Deadline

My first order was a 2-page nursing assignment. Because of cost, I paid for a 14 days’ deadline which attracted a $30 fee. The second paper was an urgent one, as I wanted to test their commitment to timeliness. It was a 2-page paper on English literature, Shakespearean to be specific. I indicated a 4 hour deadline and they charged me $86. That was a steep price to pay for 2 pages, but I understood why it was so pricey. They delivered both papers on time. Surprisingly, they completed and submitted the nursing order I expected back in days, if not weeks, in a record 9 hours. That was more than amazing.

However, in a review I found on SiteJabber, a client stated that their work was late. It came after several messages to the writer who claimed they had fallen ill. The company resolved the issue and gave the customer a free pass in their subsequent order.      

Writers’ Competence

AI has completely revolutionized essay writing. Many students find it easier using the programs to write their papers. But this hasn’t gone unnoticed. Texts have become generic, flat, and busty. The two papers I received from SmartWritingService writers were unique and sounded natural. AI has helped in many ways, but I still prefer the human touch. I’m convinced that companies that create papers from scratch will be here for a much longer time.   

Customer Support

When you see even disgruntled customers praising the customer service team, then you should know they’re top-notch. They were always available and answered my questions in minutes. They were also friendly and professional.

Discounts and Features

As a return customer, I enjoyed a discount on my paper. I also received a coupon for smart essay writing service to use with my next purchase. Like me, all customers who make repeat purchases are liable for some special discounts. All you need to do is login with your credentials to claim it.


Just like other essay writing services, the company lists several guarantees, but it’s hard to know if they fulfill all of them. They include:

✅ 100% originality and zero plagiarism

✅ Guaranteed on-time delivery

✅ Skilled writers with master’s/PhD degrees

✅  Your privacy is our priority

✅ Swift response to your inquiries”

I’ve seen a few reviews talking about order lateness and poor quality, which may make me question some of the guarantees. Yet I’ve not seen even a single claim of plagiarism or poor customer service. Thus, those are the only guarantees I can defend. The variables make legit.

Pros and Cons



  • They provide value for money.
  • They provide original materials written from scratch.
  •  They have professional and highly reputable customer service that’s available 24/7.
  • Their website is safe and simple to navigate.
  • Using top level writers attracts additional fees.
  • Orders with shorter deadlines can be very expensive.

Price Review

The company charges fair prices from its quality level. When you get a top-notch paper, the price may not matter so much. However, with prices starting at $10, SmartWritingService is certainly affordable.

Service Comparison

























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Who Is this Service For?

You’ve probably heard of the saying, a jerk of all trades but a master of none? The company provides all types of services and excels at almost all of them. SmartWritingService essay writers have defied the saying, turning out to be experts in all trades. Their service is for high school to PhD level students in all disciplines and fields. Here, students in technical fields are well covered.

Worth the Money

There’s no debate here. The company provides value for money. It might seem that they charge more for their services, but the quality you get in return is amazing, sparing you a lot of stress working with incompetent companies and writers.

Online Reputation

smartwritingservice reviews

The company has a largely positive presence online. It has 12 reviews on Sitejabber with an average score of 4.75/5.0. While the rating is great, I’m concerned that a company that has been in the industry for over 10 years, has such few reviews. It also has an average score of 4.6/5.0 on TrustPilot. Even though I’m impressed with these high numbers, the limited number of reviews bother me.  

What Users Say

The few reviews I accessed can’t provide a complete picture of the company and its operations. However, a few things stood out. For instance, many users highlighted service quality and a professional service staff as the company’s main strengths. Others also praised its pricing strategy with promo codes and coupons that lowered costs even further. A negative review repeated by two clients, which I didn’t experience, was lateness.

Order Process 

Ordering from the company was quite simple. Once I created an account with my email, I was able to gain smart writing service login. One name was just enough. It took me less than 3 minutes to complete the ordering process, which included uploading materials. I was especially impressed with the responsiveness of the website.  


My part ended after I paid for the work. The company chose a writer on my behalf. I was initially uneasy. However, given the quality of paper I got, it was the best option. They saved me time and fulfilled my demands.


The payment process was seamless. While I used my VISA card, I realized there were several options such as Mastercard, American Express, Discover, etc. You can always choose what suits you.


This was one of the simplest sites to rate in my review career. There wasn’t anything so negative online it would make them think twice about it. The complaints were normal ones, highlighting the company’s commitment to quality. And with its quick turnaround time and amazing support staff, it’s surely a service to consider. I conclude my review of by giving it an 8/10 score.

Service Criteria Score
Types of Services 10
Paper Quality 9
Meet the Deadline 8
Writers' Competence 9
Pricing 8.5
Customer Support 9
Payment Process 9
Guarantees 7


Is SmartWritingService Legit?

Yes. The company is legit and provides legal services to its customers around the world. There’s overwhelming evidence that they’ve assisted many students pass their exams and master their course contents. As far as I’m concerned, they’re trustworthy.    

Is copy SmartWritingService Reliable?

Yes. The company has been in business for over 10 years. Within that time, they’ve assisted over 23,000 students to cross the graduation line, registering a 99% satisfaction rating. If that’s not reliable, I don’t know what is.

Is SmartWritingService a Good Service?

Yes. While this question may have relative responses, the company meets some basic requirements to be considered good. For instance, it delivers most of its orders on time, has a higher quality rating, has some of the best writers in the industry, and provides original materials only.     

Is SmartWritingService Scam?

No. There's absolutely no evidence that SmartWritingService is a scam. It doesn’t engage in any illegal businesses or cheating. It’s a real business that’s duly registered and run professionally. In fact, the company has no interest in keeping your money unfairly. If you don’t like the work you get from them, they’re always willing and ready to issue a full or partial refund. 

Published by Emily
Posted Jul 13, 2023
  1. Deon says:

    If you need to get your paper done fast, don’t use this service! You won’t be able to contact them anytime you need it, and the writer sent the final draft several minutes before the deadline.

  2. Imamu says:

    Hello! I’ve ordered a paper here, but although I paid for University level, it was written in plain English that would be OK for School level. I don’t know whether they have writers to complete it better.

  3. Sophia Bush says:

    As to me, it’s a good service for people who are looking for school level essays. if you need a better quality of the paper, search for another site

  4. Brooke Smith says:

    My writer was good, but he forgot to take into account some additional details I’d sent him, so I asked for a revision. All in all, it’s ok!

  5. Haley says:

    i got my paper faster than I expected!
    i was a pleasant bonus, but there were minor mistakes!

  6. Kimani says:

    Emily, I’ve ordered a paper here!
    I got a paper with spelling errors, and as I was waiting for a revision for a long time, I did it myself. Your readers should know it before placing a bid!

  7. Clipper says:

    I ordered a short essay for a history assignment. The website says it guarantees no plagiarism, but I decided to check just in case. I used a simple, free plagiarism checker site and it showed that about a third of the essay had been copied and pasted from different websites. The article was submitted to me with quotation marks around it, I’m assuming that somehow let it bypass whatever checkers the site uses if it even uses any. This is very disappointing if only the site employed serious writers and not people trying to make quick, easy cash…

  8. Madden says:

    I, unfortunately, have to say that I am very dissatisfied with the services offered by this website. I first used the free inquiry form to make sure the site had a writer with the correct qualifications to complete the assignment. I was assured that there was someone available to complete my request to a high standard, and was quoted around $150 for a short, yet relatively complex essay, with a 3-day deadline. I decided to order as the price seemed fair. 3 days later, there was still no essay in my inbox, so I contacted the site for help. Only then did they explain that there actually wasn’t anyone with the correct skills and knowledge to write the essay and that they were on the lookout for someone. When asked why my order was accepted and why I was billed, they simply told me it must have been an error with their system, which fair enough that happens sometimes, but they had a whole 3 days to let me know of the mistake and to issue a refund. I’m still waiting to get my money back from them and it’s been over a month since I ordered the essay. Overall, it’s disappointing to see this sort of negligence when dealing with customers, I doubt this site will be able to function for much longer.

  9. Rob says:

    Communication with writers is very limited. There’s only so much you can include in your request when placing an order, so you’d expect to be able to message the writer assigned to your essay/article. Nope! I placed an order for a quite detailed and complex report and needed to clarify some of the specifics of the report to make sure the writer knew what they were doing. Not only did it take at least 3 days for each of my messages to get a response, but the writer also did not even seem to acknowledge some of them. Not sure if that’s their fault or if the messaging system on the site is broken, but because of this lack of communication, the report I received was an absolute joke. When I tried to get the writer to edit it, I was told I would need to pay extra if the revisions were longer than a few lines. That’s right, not only did I pay for a badly-written report, I also needed to pay to have it fixed. I of course declined and just filed for a refund. If you need something detailed or complex, it’s probably in your best bet to stay away from this site and find someplace better to have it done.

  10. Daniel says:

    Do not use this site. I received an essay that I wasn’t 100% happy with way before the deadline, so gave the writer some feedback and asked them to make changes. Got ignored, deadline ran out and now I’m left with a bad essay and no way to get my full amount (only half the money offered) back as they technically provided me with a service. I will definitely not be using this site ever again, the writers are not serious about their work whatsoever, and the site doesn’t seem to do anything about it, even if you report it.

  11. Maria says:

    SmartWritingService is an outstanding company with good customer service. They immediately answered all the questions that I had about the order. The documents I received were of satisfactory quality and I was impressed with the level of detail.

  12. Robert says:

    I recently ordered some papers from SmartWritingService and I’m really content with the results. The customer service team was really supportive and the papers I received were of high quality.

  13. Matthew says:

    I am content with the papers I acquired from SmartWritingService. Their website is user-friendly and it was easy to place an order. The papers were delivered on time and the quality was satisfactory.

  14. William says:

    Smartwritingservice is a reliable company providing satisfactory services. I was pleased with the quality of the papers I got from them. The customer support was helpful and friendly.

  15. Sylvia says:

    I have been using Smartwriting service for all my academic papers and I’m confident with their services. The quality of their papers is good and the customer support is always with a good assistance.

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